What Our Clients Say

Erica has been amazing to work with throughout our property journey. From our first meeting it was obvious she cares deeply for her clients. She is incredibly passionate, professional and highly responsive whenever challenges arise. We would certainly recommend Erica and EPPG for your property management needs.

I have been dealing with the team at EPPG Real Estate over the years now — firstly as a tenant, then when it came time to buy an investment property I fully trusted Erica as her buyer advocate skills are incredible & now as a landlord! The team are highly professional, experienced and passionate in all their dealings. I've had no hesitation to refer family & friends to EPPG as Erica and her team never disappoint so you can trust you're in safe hands with EPPG!

I'd recommend Erica to anyone who needs real estate services. Her exceptional care, responsiveness, and dedication make her the perfect agent to trust with your property investments. With Erica by your side, you can rest assured that your assets are in good hands, even during challenging times like COVID. She has surely maximised my return and made the process so easy and pressure free — she truly is a standout in the real estate industry!

I have been working with Erica since 2015 first in her capacity as my buyers agent and subsequently, as a property manager for my investment property. Never in my life have I come across a property agent who cares about her clients as much and deals with my tenants so efficiently and responsibly. Her work ethics are second to none and I have been so fortunate to have Erica on board as part of my investment journey. She goes above and beyond and is absolutely brilliant to work with. Choose EPPG and rest assured you'll be in good hands.

Erica is such a wonderful agent, and that's one of the reasons I stayed in the house for six years. She is attentive, supportive, and responsive, and she promptly offers the best solutions for every issue. She also respects privacy and always acts in the best interests of both landlords and tenants. I highly recommend her and would definitely love to have her as my real estate agent if I ever decide to sell or rent my houses in the future.

Erica has been my rental agent for the past several years and she's been fantastic to work with. Excellent and prompt communication and always willing to provide great advice and support. She (and EPPG) have easily been the best rental agency I've dealt with. Highly recommend.

I've had investment properties since 2006 and I've gone through a lot of real estate agents. I have used EPPG for the past 8 years to manage my properties and I'm still using them today, so that shows how good they are. What makes EPPG stand out from other agents is that they care for you. If I have a question or need some advice about property, Erica would spend the time and fully explain everything so that I have enough information required to make my decision. You don't get this level of care with other agents.

We engaged Erica's services in 2017 to acquire an investment property. As a buyer's agent, Erica was professional and patient in understanding our needs and generous with her knowledge of finance and investment strategy. She methodically assesses properties along strict criteria and as a result we were able to acquire a high performing asset and be cash flow positive at the outset. As a property manager, Erica makes life really easy for us. Under her management, tenanting, retenanting, negotiations, maintenance and repairs run like clockwork. Moreover, Erica is easy to work with, keeps things simple and is just an interesting person to know.

If you are a property investor, please consider EPPG to manage your property. They manage your properties diligently and act in the best interest of the landlord, while still treating tenants with responsiveness and respect. Laws and regulations are followed closely — they actually know them, which is sadly not often the case in the industry. EPPG will quickly and effectively manage communication between you and your tenants, and get problems sorted. The best experience I have had with a real estate agency as a renter by far. Thanks Erica and team for being so good at what you do.

Erica has impeccable communication skills and is prompt when dealing with tenants. No matter what the building size she treats it like her own. Will use again without hesitation should we purchase another property.

After moving to Melbourne from Brisbane, I decided to purchase my first property. Erica's insight into the property market as my buyers agent gave me the reassurance that I was not moving towards a misinformed, emotionally driven purchase. Over the years, her advice — always immaculate along with her connections to like-minded professionals — meant that I could receive assistance for all things relating to real estate. In her latest endeavour as my leasing agent, she went above and beyond to help me rent out my home while I was abroad. She worked every step of the way, and found a tenant within a couple of weeks. I've been working with Erica and her team for over 5 years now and would not hesitate to recommend her services.

With many years experience in the real estate industry, Erica's professional manner, work ethic and communication skills are seamless. When selling my property, I felt assured every step of the way knowing I was getting the best advice and truly achieved an amazing outcome. Erica brings professionalism, experience and genuine, personal attention to detail to achieve the best results for her clients.

Erica is a highly attentive and personable agent, a real pleasure to deal with. Emails are very swiftly responded to and the process from rental application to approval to handover was exceptionally fast. I needed to break my lease but Erica was so helpful — a new tenant was found within 5 days of me asking (including Christmas public holidays), saving me rent I would have otherwise had to pay. Can't recommend Erica and EPPG highly enough.

Erica was very friendly and knowledgeable in helping us buy a home. She made the process very smooth and seamless. 100% would recommend to friends and family.

Erica supported and assisted us with the purchase and rental of our investment property. From beginning to end, she was extremely thorough and consultative, which led to a smooth purchase — we had tenants in our property on the day it was settled. She was also very prompt and honest in her communication, and used her background in finance and accounting to provide helpful advice. Since returning to social work, I have recommended the services of EPPG to families and friends who have also experienced the same positive experiences.

Both myself and my wife Afua would like to express our gratitude to our agent Naomi Ngo. She went above and beyond to find a perfect home for us, tailored to our very specific needs. Despite it taking us months to get our finances sorted, Naomi was at our side all the way and negotiated the best possible price. Not only that, Naomi gave me a guided tour of Yarraville and its neighbouring suburbs which made all the difference. Wouldn't hesitate to recommend her to our family and friends.

We have been very impressed by the high level of service that Naomi, from Equity Partners Property Group, has provided to us. Our enquiries have been dealt with quickly and our emails responded to in a very prompt fashion. We believe that Naomi has been very open and honest to us throughout the time when we were dealing with the purchase of a property. She did go out of her way to talk to the builders, developers and other staff in her organisation in order to obtain an answer for us. We will not hesitate to recommend anyone to deal with her on property matters.

I approached Naomi Ngo from Equity Partners Property Group because I was looking to purchase an apartment in the Footscray area as an investment. Naomi helped me by reviewing a number of apartment developments that were providing the type of investment I was looking for. What I liked about Naomi was her patience, dedication and knowledge in meeting my requirements, together with her professional approach, especially keeping the lines of communication open and her dedicated follow up. I would recommend Naomi and Equity Partners Property Group to people who are seeking to purchase property, or just advice on the best way forward.

Erica from Equity Partners Real Estate supported and assisted us with the purchase and rental of our investment property. From beginning to end, she was extremely thorough and consultative, which led to a smooth purchase and we had tenants in our property on the day it was settled. She was also very prompt and honest in her communication, and used her background in finance and accounting to provide us with helpful advice, which made us feel that Erica had our best interest in mind at all times. We strongly recommend the services of Equity Partners Real Estate.

Thank you so much for your thoughtful and professional help, which enabled us to purchase a property in Melbourne that was within our means and exactly what we had hoped for. You patiently took us to view properties across different suburbs without any complaint until we found the one we loved. That customer-first attitude has left a lasting impression on us. If we ever have the opportunity to purchase property in Australia again, or if our friends wish to do so, we would certainly choose your company to assist us.

Thank you, Erica. With your attentive assistance and professional guidance, we were able to smoothly own a home in the free world, giving our next generation unlimited room to grow. Excellent quality and great value — so fortunate to have found you! We sincerely wish Equity Partners continued success and a flourishing business!

I would like to pass on extremely positive feedback for Erica and Equity Partners Real Estate. Our experience from beginning to end has been sensational. The customer service and attention to detail is second to none. I would highly recommend Erica's real estate services to all of my family and friends and will do business again in a heartbeat.

I've had a really positive experience working with Erica. She's calm, professional, and very consistent in the way she manages my property. She genuinely look after my property like it's her own and always act in my best interest, which is rare to find in property agencies. I really appreciates her guidance around leasing laws, which changes every year and it's hard to keep up. She explains things clearly and makes sure everything is done properly, which gives me a lot of peace of mind. She also proactively reviews the rental annually and provides communication at least 1-2 months ahead of time, which allows me to understand where my property's sit in the market and make sound decisions. When it came to selling, Erica handled everything seamlessly. The presentation, communication, and overall strategy were all well thought through, and most importantly, she ultimately achieved a price above expectations. Highly recommend her without second thoughts.

In the real estate industry, it's rare to find someone like Erica and her team. They are super responsive, fair, and highly professional. I highly recommend EPPG to anyone looking to sell their property or secure a rental.